Accessibility testing and auditing for eLearning
eLaHub provides eLearning accessibility testing and auditing services for organisations looking to review and remediate their learning content. Our expertise in accessibility and learning and development allows us to identify accessibility issues and provide clear, practical guidance to improve usability, effectiveness and the learner experience.
Accessibility audits designed for eLearning content
eLaHub developed the ‘active auditing’ approach to provide accessibility audits created specifically for eLearning. It brings together accessibility expertise, learning and development experience, assistive technology testing and a practical understanding of authoring tools, so recommendations reflect both the needs of learners and the realities faced by the people developing the content.
Active auditing looks beyond a list of technical failures. We identify accessibility and usability issues, explain their impact, and provide clear guidance on remediation, workarounds and priorities. This gives organisations a practical route to improving existing resources while helping practitioners make better-informed accessibility decisions in future.
Key advantages of eLaHub’s active auditing approach:
- Developed specifically for eLearning content
- Combines accessibility and Learning and Development expertise
- Provides clear, practical remediation guidance
- Includes specialist assistive technology testing
- Helps teams improve current and future learning content
Building understanding and practical action
Find out more about how our audits help teams identify issues, take practical action and create more accessible learning content.
Audits designed specifically for learning content
We carry out our audits from a unique L&D perspective to consider authoring tool
Testing by specialists
Our audits are carried out by an experienced team with learning and development backgrounds. Our assistive technology testing is supported by lived experience of disability.
Clear prioritised findings
Reports that are detailed, practical, and focus on improving accessibility while supporting the integrity of learning experiences and interactions.
Practical guidance and remediation options
Wherever possible, we identify remediation or workaround solutions that consider any organisational restraints and that are relevant to the authoring tools or platforms used.
Follow-up discussion and support
All audits include a follow-up session with expert Susi Miller to discuss the audit findings and assist with queries and a practical way forward.
Options to suit different budgets, timeframes, and levels of depth
We provide a variety of different options for our audits depending on the level of support or confirmation of compliance that you need.
Choose the right audit
Our three audit options provide different levels of testing, detail and assurance. Compare the options to find the approach that best matches your learning content, accessibility priorities and required level of compliance.
Snapshot audits
A cost-effective option for organisations that want an initial view of the accessibility of their learning content and the issues that most impact learners without commissioning a full audit.
- Identifies 10 to 15 issues with the greatest impact on learners with disabilities and access needs
- Tests all WCAG 2.2 Level A and AA requirements, excluding coding and mobile requirements
- Uses the authoring tool’s Accessibility Conformance Report for coding and mobile requirements
- Includes accessibility, usability and learner experience recommendations
- Provides practical remediation guidance
- Includes testing on a PC using NVDA and JAWS
Overview audits
Our most popular audit option, providing a comprehensive review of accessibility issues alongside practical recommendations for remediation.
- Identifies all accessibility issues, excluding coding and mobile requirements
- Tests all WCAG 2.2 Level A and AA requirements, excluding coding and mobile requirements
- Uses the authoring tool’s Accessibility Conformance Report for coding and mobile requirements
- Includes accessibility, usability and learner experience recommendations
- Provides practical remediation guidance
- Includes testing on a PC using NVDA and JAWS
Full technical audits
Our most thorough audit option, providing manual testing against all WCAG 2.2 Level A and AA requirements for organisations that need the highest level of assurance.
- Identifies all accessibility issues, including coding and mobile requirements
- Tests directly against all WCAG 2.2 Level A and AA requirements
- Provides full assurance where every requirement needs to be tested
- Useful where an authoring tool does not provide an Accessibility Conformance Report
- Includes accessibility, usability and learner experience recommendations
- Provides practical remediation guidance and workaround solutions where possible
- Includes testing across MacBook, PC, iPhone and Android using NVDA, JAWS, VoiceOver and other assistive technology
Unsure which audit is right for you?
Contact eLaHub to discuss your learning content, accessibility priorities and required level of assurance. We’ll help you identify the most appropriate audit option for your organisation.
Client feedback and audit impact
Organisations across the public, private and charity sectors have used eLaHub’s auditing services to understand the accessibility of their learning content, identify practical improvements and build confidence in their next steps. Find out what our clients say about the support they received and the difference the audit process has made.
Janet Record
Assurance Academy Course Developer
Susi and the team provided a very thorough accessibility audit of one of our training courses, followed up with consultancy to discuss the way forward for our organisation. I worked through each piece of feedback in the report and learnt so much that will inform my design work going forward. I would thoroughly recommend eLaHub’s auditing services to anyone serious about creating accessible and inclusive learning content. This was a very positive, enjoyable and thought-provoking experience, and Susi is rightly recognised as a leading expert in accessibility for online training.
British Standards Institute
Cammy Bean
Account Director
From the outset of working with Susi, we have been so impressed with her passion, process, and product. The audit wasn’t a checkbox exercise but really focused on making it an accessible and inclusive experience for all learners including people with different types of access needs. We also know that auditing learning solutions for accessibility is really different from auditing a website or a software tool. Having the digital learning experience audited by an actual learning designer really helped to ensure that accessibility didn’t strip out content – but enhanced the experience for everyone.
Mintools Kineo
Jayne Longden
Learning and Development Officer
eLaHub’s support for our two overview audits has been fantastic. We’ve learnt so much as a team throughout this process and made huge steps in our accessibility journey. The audit reports were excellent - extremely clear and helpful - and the follow up consultancy provided us with more insight. The audit has given us a clear understanding of the accessibility of our content and the steps we need to take to ensure it is accessible and WCAG compliant. I would highly recommend eLaHub’s auditing services. No question is too small, and Susi and her amazing team are always happy to help.
Arts Council England
Frequently Asked Questions
Find answers to some of the questions we’re asked most often about our auditing options. Get in touch to talk through your requirements, find out more or ask us any other questions.
The three options provide different levels of coverage and assurance. Snapshot and Overview audits review WCAG 2.2 Level A and AA requirements, excluding coding and mobile requirements, and use the authoring tool’s Accessibility Conformance Report for those areas. A Full technical audit manually tests all applicable WCAG 2.2 Level A and AA requirements, including coding and mobile.
Delivering impact for organisations
Every organisation has different learning content, accessibility priorities and levels of assurance to consider. Our case studies show how eLaHub’s auditing services have helped organisations identify barriers, make practical improvements and create more accessible learning experiences.
BSI case study: Using accessibility insight to create more equitable and effective learning
BSI combined a detailed Storyline accessibility audit with the DALC Programme and consultancy support, turning practical findings and lived-experience insight into knowledge for future eLearning development.
Arts Council England case study: Building capability and confidence in accessible learning
Arts Council England used accessibility audits and the DALC Programme to identify barriers, improve eLearning content and set clearer requirements for external providers.
Elucidat case study: Turning accessible learning capability into business impact
Elucidat combined the DALC Programme, tailored training and consultancy support to build accessible learning capability, increase confidence and improve products, customer guidance and cross-team practice.
Why organisations choose eLaHub
eLaHub is one of the first specialist organisations dedicated to accessibility for learning content.
Since 2019, we’ve been helping organisations build confidence and capability through training, auditing, consultancy and advocacy. Our work is shaped by lived experience, award-winning practice and hands-on learning design expertise.
We understand the realities teams face, from authoring tool limitations and project pressures to organisational processes and changing standards.
That’s why our guidance is pragmatic, practical and focused on progress that teams can apply.
- Accessibility support designed for learning content, not just websites and mobile apps
- Technical standards translated into practical guidance for learning practitioners
- Pragmatic recommendations that reflect authoring tools, workflows and organisational constraints
- Proven support that builds confidence, capability and consistent practice across teams
- Award winning expertise grounded in real learning design practice
- Options to suit different requirements, timeframes, and levels of depth
Explore more services
Explore training, professional development, auditing, advocacy and speaking services designed to help organisations build accessibility capability and take practical action across learning.
eLearning accessibility training
Industry-leading training designed and delivered by Susi Miller, shaped around your organisation, your content and your tools. Designed to help teams build capability and apply accessibility in the real world.
Designing Accessible Learning Content Programme
Building capability for individuals and teams, the Designing Accessible Learning Content (DALC) Programme uses real-world experience to bridge the gap between accessibility standards and day-to-day learning design.
Accessible learning consultancy
Expert consultancy to help organisations embed accessibility into learning strategy, design and quality standards. Practical, tailored guidance that builds confidence, reduces barriers and supports inclusive learning at scale.
Advocacy and speaking
Advocacy and speaking that raises awareness, challenges assumptions and promotes practical action on accessible learning. This includes not-for-profit activity alongside paid keynotes, events and professional speaking engagements.